To use Flightbeam Software, which is described in our End-User License Agreement. The ban is an official revocation of your license System-wide with other developers, which includes over 20 companies in Paypal dispute has been initiated, your account and all products will be For this reason, if your bank has initiated a Chargeback or a The nature of chargebacks and Paypal disputes are to report fraudulentĪctivity. We do not offer returns for technical issues unless the user has exhausted every possible option provided by Flightbeam technical support AND the order is no older than 30 days.
Note on Accidental orders: If you installed and activated the product, we are unable to provide a refund. Accidental order (you will be given a return, in exchange of the correct product you wanted) Fraudulent order: These cases are investigated case by case. Duplicate order: Already have it? No problem The next purchase you make, you can simply open Contrail and install.ĭue to the nature of digital download products, we only offer refunds under special circumstances: Note: You only need to login to Contrail the first time. If the product is not appearing there, it indicates that you are not logged in with the same account as the one used to purchase the product. This will install the airport into your simulator. STEP 5: On the Left Menu, click "MY PRODUCTS", then find the product you just purchased, and click "DOWNLOAD". STEP 4: Open Contrail, on the left menu click "ACCOUNTS", then find FLIGHTBEAM STUDIOS and click "CONNECT" to login to your Flightbeam account. STEP 3: Install Contrail once it has finished downloading. STEP 2: Click on the link to download, this will download Contrail (yes, this is normal) STEP 1: Go to your Flightbeam Account, scroll down and find the product you just purchased: This article only applies to purchases made on the Flightbeam Webstore.
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